Info and Assistance

Info and Contact Info

Information Service
Switchboard operating 24 hours a day

Telephone: +39 095/7239111
Terminal A is open from 05.00 to 24.00.

Currently, due to the Covid-19 pandemic, access to the terminal building is limited to those who have a flight ticket, or valid reason to go to “Lost and Found” to collect lost baggage or an object that was missing in transit, or to those dropping off or picking up either a reduced mobility passenger or a minor travelling alone. If you go to the airport to pick a passenger up or see one off, you will not be allowed inside the terminal building and will have to wait outside.

You can only access Terminal A by the West Door situated on the Arrivals Floor, while you can only exit through the East Door on the same floor.

All the doors to the Departures Floor are closed and the slip road leading up to the floor is closed to traffic.

The airline check-in desks open 2 hours before the scheduled flight departure time: the check-in area is on the first floor of the Terminal building.

There are 4 charging-points with multiple outlets also via USB in the Arrivals area and 8 in the Boarding area as well – a total of 144 outlets.

There are 36 charging-points in Terminal C, too.

Catania Airport car parks are open 24 hours a day.

There are 2 ATM cashpoint machines inside Terminal A: 1 is located on the Departures floor (first floor), near the Alitalia Lounge and 1 is located in the Boarding area.

Lost & Found Operator service from 09.00 to 13:00 and from 17.00 to 21:00 Tel. +39 095 7239630 email:

Automatic tracking status service Tel. +39 095 723180 Baggage can be picked up from 09:00 to 13.00 and from 17:00 to 21.00

Lost&Found Tel. +39 095 7239352 Tel. +39 334 1024511 Tel. +39 334 1024506 email:

First Aid 24-hour service Tel. +39 095 346075 – 08:00 – 20:00 Tel. +39 095 281501 – 20:00 – 08:00

Tel. +39 095 346138

Guardia di Finanza Tel. +39 095 349349

Air Health Office tel. +39 095 341273

Tel. +39 0957239336

Tel. +39 095 531333

Border Police
Tel. +39 095 7237911

Fire Fighting Service
Tel. +39 095 7231472 / +39 095 348525